Privacy Policy

This Privacy Policy explains how Handymio, operated by Guangzhou Huangchongku Trading Co., Ltd., collects, uses, stores, shares, and protects personal information when you visit handymio.com, make a purchase, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit Handymio or interact with our services, we may collect personal information that you provide directly to us or that is generated through your use of the website.

Depending on how you interact with us, this may include:

  • Name
  • Billing and shipping addresses
  • Telephone number
  • Email address, if provided during checkout or communication
  • Order and transaction information
  • Products purchased or viewed
  • Payment-related information
  • Customer service communications
  • IP address
  • Browser and device information
  • Website usage and interaction data
  • Cookie and similar technology information

Payment information may be processed directly by third-party payment service providers. We generally do not receive or store complete payment card details where those details are handled directly by an authorized payment processor.

2. How We Collect Information

We may collect information when you place an order, complete checkout, create or use an account where available, contact customer support, subscribe to communications, browse our website, interact with website features, or otherwise communicate with Handymio.

Certain technical information may also be collected automatically through cookies, log files, pixels, analytics technologies, and similar tools.

3. How We Use Your Information

We may use personal information as reasonably necessary to operate our business and provide our services.

This includes processing and fulfilling orders, arranging delivery, confirming transactions, providing customer support, communicating about orders, processing returns and refunds, preventing fraud, maintaining website security, improving our products and website, analyzing website performance, complying with legal obligations, and maintaining appropriate business records.

Where permitted by applicable law, we may also use information to provide marketing or promotional communications. You may unsubscribe from promotional communications using the available opt-out method.

4. Order Processing and Fulfillment

When you place an order, we use the information you provide to process payment, verify the transaction, prepare the order, arrange shipment, provide tracking or delivery information where available, and provide after-sales support.

Your shipping information may be provided to warehouses, fulfillment partners, logistics providers, and delivery carriers as necessary to complete your order.

5. Payment Processing

Payments made through handymio.com may be processed by independent third-party payment service providers.

These providers may collect and process information necessary to authorize and complete payments, prevent fraud, and comply with financial regulations.

The processing of your payment information may also be governed by the privacy policies and terms of the relevant payment provider.

Handymio does not sell customers' payment card information.

6. Cookies and Similar Technologies

Handymio may use cookies and similar technologies to operate and improve the website.

Cookies may be used to remember shopping cart information, maintain website functionality, understand visitor behavior, improve website performance, help prevent fraud, remember user preferences, and support analytics or advertising where applicable.

You may be able to manage or disable cookies through your browser settings or through any cookie preference tools provided on our website.

Disabling certain cookies may affect the functionality of some parts of the website.

7. Analytics

We may use analytics tools and service providers to understand how visitors interact with handymio.com.

These tools may process information such as device type, browser type, pages visited, approximate location derived from IP address, referring pages, interaction data, and time spent on the website.

We use this information to improve website usability, product presentation, performance, and customer experience.

8. How We Share Personal Information

We do not sell personal information simply for monetary payment.

We may share personal information with third parties where reasonably necessary to operate our business, including website hosting and e-commerce service providers, payment processors, fraud prevention providers, fulfillment and warehouse partners, shipping and logistics providers, customer support providers, analytics providers, technology and security providers, professional advisers, and government or regulatory authorities where disclosure is legally required.

Third parties receive information only as reasonably necessary for the services they provide or as otherwise permitted by applicable law.

9. Service Providers

Our website may rely on third-party platforms and technology providers to provide e-commerce functionality, payments, order processing, analytics, communications, hosting, and other services.

These providers may process personal information on our behalf or as independent controllers depending on the service involved.

Their handling of personal information may also be governed by their own privacy policies.

10. International Data Transfers

Handymio operates an international online retail business, and customers may place orders from different countries or regions.

As a result, personal information may be processed or transferred outside the country or region in which you reside, including to locations where our company, service providers, payment partners, technology providers, warehouses, or logistics partners operate.

Where required by applicable law, reasonable safeguards will be used for international transfers of personal information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining transaction and accounting records, handling disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

Different types of information may be retained for different periods depending on operational and legal requirements.

When information is no longer reasonably required, we may delete or anonymize it subject to applicable law.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect account credentials and devices used to access our website.

13. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights relating to your personal information.

These may include the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion in certain circumstances, object to or restrict certain processing, withdraw consent where processing is based on consent, request information about how data is used or shared, or exercise other privacy rights available under applicable law.

Some requests may be subject to legal exceptions or identity verification requirements.

We will respond to valid privacy requests in accordance with applicable law.

14. Marketing Communications

Where permitted, we may send promotional or marketing communications to customers who have subscribed, consented, or otherwise become eligible to receive them under applicable law.

You can unsubscribe from marketing communications through the unsubscribe mechanism included in the communication where available.

Transactional communications relating to your orders, payments, shipping, security, or customer service are not considered promotional messages and may still be sent when necessary.

15. Children's Privacy

Handymio is intended for general online retail customers and is not specifically directed toward children.

We do not knowingly collect personal information from children where parental or guardian consent is legally required.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

16. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Handymio does not control the privacy practices or content of independent third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

17. Legal Disclosure

We may disclose personal information when reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, or lawful government requests.

We may also disclose information where reasonably necessary to protect the rights, safety, security, property, or legitimate interests of Handymio, our customers, service providers, or others, including for fraud prevention and security purposes.

18. Business Transfers

If Handymio or its operating business undergoes a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any successor entity will be expected to handle applicable personal information in accordance with relevant privacy requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technologies, legal obligations, or privacy practices.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

We encourage customers to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, the handling of your personal information, or a privacy-related request, you may contact us using the information below.

Company Name
Guangzhou Huangchongku Trading Co., Ltd.

Registered Address
Room 101, No. 14, Zhongwei Xia Street, Nansha Subdistrict, Nansha District, Guangzhou, Guangdong, China

Telephone
+86 156 9588 6794

U.S. Contact / Warehouse Address
485 Horizon Drive NE, Suite 800, Suwanee, GA 30024, United States

U.S. Telephone
+1 770-468-2367

Website
handymio.com